01 / Answer
Quick questions answered
Common questions are in one place; you will get the main answers about accounts, login, and the app in under 3 minutes.
Measurement
4.3
Average Rating
Measurement
9,594
Review Count
Measurement
359,027
Active Users
Measurement
99.5%
Uptime
Many sites hide contact information; here it is kept open, so you can know what you will get beforehand. If you have questions about bKash, Nagad, and Rocket, Dhaka-based users usually get quick answers on this page.
| Region | Support Hours | Language | Contact |
|---|---|---|---|
| Dhaka | 9am to 11pm | Bengali | Live Chat and Email |
| Chattogram | 10am to 10pm | Bengali | Help Center Ticket |
| Sylhet | 10am to 8pm | Bengali | Account Help |
| Rajshahi | 24 Hour Guide | Bengali | FAQ and Support Notes |
01 / Answer
Common questions are in one place; you will get the main answers about accounts, login, and the app in under 3 minutes.
02 / Path
No wrong path wandering; 60BD Help has topic-based sections, so identifying the issue before contacting is easy.
03 / Language
Each step is written in plain Bengali so new users can easily understand, especially when reading on mobile screens.
01
First go to the 60BD App page, then verify your information; this makes getting help much faster.
02
Write what you are stuck with in two lines; whether login, payment, or profile; clear information helps.
03
When the support team's answer arrives, follow that instruction; if needed, check the 60BD Login page and try again.
Verified review Dec 2025
After messaging from Dhaka, I received a quick reply; the language was very simple, and my bKash question was clearly resolved.
Rahat, Dhaka
Verified review Dec 2025
There was no time wasted looking in the Help Center; I understood at a glance what to do on the 60BD Support page.
Sumaiya, Chattogram
Verified review Dec 2025
There was a small issue with Nagad; the support team pointed the right direction in one message.
Arif, Sylhet
If you search before contacting support, the work becomes easier, so 60BD Help, Payment guidelines, and App page Questions decrease when viewed together
If login issues, Help center and Bonus information You can view this to avoid asking the same question repeatedly
If you need assistance, no need to go around; keep 60BD Contact, 60BD Help, and 60BD Support together to save your time, especially when reading on mobile in Bangladesh
Whatever the question, first view this page, then log in if needed, and return to the 60BD App to finish the task
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